Safeguarding is our legal and moral duty as a college, to ensure that the welfare of all young people and vulnerable adults is an overriding priority. We follow procedures to protect children, young people and vulnerable adults from abuse, neglect or significant harm.
All staff are trained to provide help as soon as possible and will refer any safeguarding concerns to the college’s dedicated safeguarding team. Details of designated safeguarding officers are provided in the campus links below.
You can find our Safeguarding Policy here.
Preventing radicalisation and extremism is a central part of our safeguarding policy and procedure. It means we must safeguard students from the risk of being drawn into terrorism and ensure that we stand up for the fundamental British Values of democracy, rule of law and mutual respect.
You can find our Prevent Strategy here.
Everyone has a responsibility to keep children, young people and vulnerable adults safe. If you have a safeguarding concern about yourself or another student, no matter what kind of help is needed, get in touch with the safeguarding team and we will support however we can.
You can:
For the police, fire service or medical emergencies, call 999.
If you need to speak to the police, but it’s not an emergency you can call 101, or report a crime .
If you need medical/health advice and it’s not an emergency you can call the NHS on 111 or get help .
Mental Health Crisis Lines
If you or someone you know is experiencing a mental health crisis, the NHS Mental Health Crisis Lines can offer advice and help in an emergency.
– Ealing, Hammersmith and Fulham, or Hounslow – 0800 328 4444
– Brent, Harrow, Hillingdon, Kensington and Chelsea or Westminster – 0800 0234 650
Samaritans
Samaritans provide emotional support via a telephone helpline. It’s open 24/7, free to call, and you can talk to them about anything – you just call 116 123. Alternatively, you can email jo@samaritans.org
Citizens Advice Bureau/Ealing Adivce Service
Citizens Advice Bureau offers advice and support with problems, such as legal, immigration, housing and benefits. In
Hammersmith, call 080 8278 7832 or drop in to Avonmore Library, North End Road (Monday to Friday, 10am to 3pm). Ealing has the Ealing Advice Service. You can call them on 020 8579 8429 (Monday to Friday, 10am to 4pm), or email manager@ealingadvice.org
Foodbanks
A foodbank can provide you up to three days’ worth of free food. To access a foodbank in Hammersmith or Ealing you
need a voucher. Your support worker or social worker can give you a voucher, as can your your GP, local Law Centre (see below), and other charities – contact the food bank directly if you’re not sure where you can get a voucher.
– National foodbank advice line – 0808 2082138
– Hammersmith and Fulham Foodbank – 020 7731 3693 or info@hammersmithfulham.foodbank.org.uk
– Ealing Foodbank – 020 8840 9428 or info@ealing.foodbank.org.uk
Abuse, Neglect or Exploitation
If you’re worried about someone under 18 being abused, neglected or exploited, you should contact the local child social services:
– Ealing – 020 8825 8000
– Hammersmith and Fulham – 020 8753 6600
For other areas, visit this and put in your postcode.
Childline
Childline is a specialist helpline for children, you can call and ask them about anything on 0800 1111, or send them a message .
Young Minds
is a mental health charity for young people, with information about mental health, covering a wide range of topics.
The Mix
is a support service for young people aged 25 and under, offering support for mental health, financial issues, homelessness, drugs and more.
Kooth
is an online mental health service for young people that connects you with a counsellor via online chat – if you need to talk to someone without actually talking, this might be the service for you.
Depaul – Íæż½ã½ãless Young People (18-25)
is a charity that helps young people (18-25) who are homeless or at risk of homelessness.
Streetlink – Rough Sleeping
If you or someone you know are sleeping rough, contact and let them know. They can only help people sleeping on the street – if you’re staying with a friend they can’t help.
Shelter – Housing Charity
is a housing charity, offering advice on housing problems such as rent arrears, disputes with landlords, problems with your accommodation etc.
Carers Network and Carers Hub
If you’re an unpaid carer (you look after a family member or friend who needs help) then some local organisations offer support. In Hammersmith and Fulham, Westminster and Kensington and Chelsea, this is the – you can call them on 020 8960 3033. In Ealing, please contact the .
Law Centres
Ealing and Hammersmith both have Law Centres, which can offer free legal advice, particularly around immigration, benefits, and housing. In Hammersmith, you can visit Hammersmith & Fulham Law Centre, 1st floor, Hammersmith Library, Shepherds Bush Road, London W6 7AT. You can also call 020 3880 1727 or email reception@hflaw.org.uk
In Ealing, you can visit Ealing Law Centre, Hanwell Community Library, Cherington Road, W7 3HL. You can also call 020 8579 4598 or email info@ealinglaw.org.uk